Ebook

AI-Powered B2B Customer Service

What does using AI technology for Customer Service look like? Look inside into five companies that automated various CSRs tasks to successfully create smooth and optimised processes.

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What’s in the ebook?

Join us as we embark on a journey through the world of AI technologies, where we visit five multinational companies to discover how they transformed their order, claim and customer inquiry management processes.

Discover how these businesses ensure that every order is a “perfect order,” every claim is resolved swiftly and every inquiry is answered rapidly and accurately. Whether you’re a business leader eager to learn more about what AI can actually do for your company, or a CSR looking to enhance your skills, get on board and buckle in.



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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”
Global Director of Financial Services | Trek Bicycle

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AI-Powered B2B Customer Service: 5 Inspiring Success Stories

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Trusted by 2,500+ Businesses Worldwide





About Esker


Esker is the global authority in AI-powered business solutions for the Office of the CFO. Leveraging the latest in automation technologies, Esker’s Source-to-Pay and Order-to-Cash solutions optimise working capital and cashflow, enhance decision-making, and drive better collaboration and human-to-human relationships with customers, suppliers and employees. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.

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