Transforming Order Management: The Role of AI in Customer Service
Why attend this webinar?
Discover how Esker is revolutionising customer service through cutting-edge AI technologies in our upcoming webinar, "Transforming Order Management: The Role of AI in Customer Service." Learn how Esker order management solutions streamline order processing, enhance efficiency, and improve customer satisfaction.
In this session, we'll explore the challenges of traditional order management and demonstrate how Esker's AI-driven tools can automate classification, data extraction, and anomaly detection. With a solution feature walkthrough and a Q&A session, you'll gain practical insights on leveraging AI to elevate your customer service operations together with customer success sharing:
- Automated inquiry classification: Clean up your team’s shared inbox
- AI-generated answers: Leverage ChatGPT to answer inquiries
- AI-Driven Efficiency: Order data entry
- Priority order identification: Pinpoint & process urgent orders without delay
- AI identifying unusual Orders
- Customer success sharing: Nvidia
Don't miss this opportunity to see how Esker can empower your business to succeed. Register now and take the first step towards transforming your order management processes!
Download the eBook
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Why attend this event?
Gain valuable insights into optimising your AP processes and discover how a cutting-edge solution can help you achieve measurable results. Join us for an insightful webinar where we will explore the top three Accounts Payable (AP) KPIs you should be measuring in 2024:
- Understanding the importance of KPIs in AP management & the landscape for 2024
- Overview of the top three KPIs to measure and put in place for 2024
- Straight through invoice processing
- Capturing early payment discounts by turning your backend office into a profit centre
- Number of suppliers using supplier portal for invoice submission
- AP Solution Showcase
At the end of the webinar, we are excited to offer you a complimentary eBook titled "10 Accounts Payable KPIs: Metrics That Impact Your AP Performance the Most."
Register now to unlock the path to financial success in your Accounts Payable department!
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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”Global Director of Financial Services | Trek Bicycle
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About Esker
Esker is a worldwide leader in cloud-based document process automation software, helping organisations of all sizes increase efficiency and deliver added value to their O2C and P2P business processes.
Since 1985, Esker has helped companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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Download the eBook
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Reserve your spot today
Transforming Order Management:
The Role of AI in Customer Service
Wednesday, Nov. 13 | 10 AM SGT | 60 Minutes
About the host
Edeline Chong
Solution Advisor, Presales
Esker Asia
Christopher Chong
Business Development Manager
Esker Asia
Adrian Posteraro
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
Esker, Inc.
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Is this a free webinar?
Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.
What if I register but can’t make it?
No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.
Will it be recorded?
Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.
Can I ask questions?
Of course! There will be a Q&A session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.
