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What you'll learn?
Shared inboxes play a key role in B2B Customer Service departments, yet they frequently become hotbeds of errors and inefficiency that impact customer relationships and business outcomes. Esker Customer Inquiry Management offers a game-changing solution.
In this 15-minute recorded demo, you’ll see how our GenAI technology — specifically, Retrieval-Augmented Generation (RAG) — can help CSRs provide answers to customers in a single click, freeing them up to deliver a better CX. Listen in to learn more about:
How emails get into Esker’s solution & empower CSRs with dashboards, KPIs and reporting tools
The use of GenAI tools to easily address common pain-point scenarios within shared inbox environments
Customer stories that showcase the real-world application of the solution and the benefits achieved
Request Demo Access
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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”Global Director of Financial Services | Trek Bicycle
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About Esker
Esker is the global authority in AI-powered business solutions for the Office of the CFO. Leveraging the latest in automation technologies, Esker’s Source-to-Pay and Order-to-Cash solutions optimise working capital and cashflow, enhance decision-making, and drive better collaboration and human-to-human relationships with customers, suppliers and employees. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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Download the eBook
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Reserve your spot today
Leveraging People, Process & Technology
Tuesday, Sept. 19 | 12 p.m. CT | 60 Minutes
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About the hosts
Jared Spaeth
As a Sales Engineer for Esker, Jared has 5+ years of experience in Source-to-Pay automation focusing on process improvement and working with potential customers. Jared has a passion for creative problem solving and helping organizations realize their financial automation goals . Outside of work you will find Jared playing as much golf as possible and cheering on his local sports teams
Jason Anderson
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Is this a free webinar?
Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.
What if I register but can’t make it?
No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.
Will it be recorded?
Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.
Can I ask questions?
Of course! There will be a Q&A session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.
