Demo Recording
Transforming Order Management: The Role of AI in Customer Service
30 Minutes
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What you'll learn?
Discover how Esker is revolutionising customer service through cutting-edge AI technologies in this webinar, "Transforming Order Management: The Role of AI in Customer Service." Learn how Esker order management solutions streamline order processing, enhance efficiency, and improve customer satisfaction.
In this session, we explored the challenges of traditional order management and demonstrate how Esker's AI-driven tools can automate classification, data extraction, and anomaly detection. With a solution feature walkthrough and a Q&A session, you'll gain practical insights on leveraging AI to elevate your customer service operations together with customer success sharing:
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Automated inquiry classification: Clean up your team’s shared inbox
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AI-generated answers: Leverage ChatGPT to answer inquiries
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AI-Driven Efficiency: Order data entry
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Priority order identification: Pinpoint & process urgent orders without delay
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AI identifying unusual Orders
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Customer success sharing: Nvidia
Don't miss this opportunity to see how Esker can empower your business to succeed.
Request Demo Access
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“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”Global Director of Financial Services | Trek Bicycle
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About Esker
Esker is the global authority in AI-powered business solutions for the Office of the CFO. Leveraging the latest in automation technologies, Esker’s Source-to-Pay and Order-to-Cash solutions optimise working capital and cashflow, enhance decision-making, and drive better collaboration and human-to-human relationships with customers, suppliers and employees. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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Reserve your spot today
Leveraging People, Process & Technology
Tuesday, Sept. 19 | 12 p.m. CT | 60 Minutes
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About the hosts
Jared Spaeth
As a Sales Engineer for Esker, Jared has 5+ years of experience in Source-to-Pay automation focusing on process improvement and working with potential customers. Jared has a passion for creative problem solving and helping organizations realize their financial automation goals . Outside of work you will find Jared playing as much golf as possible and cheering on his local sports teams
Jason Anderson
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Adrian Posteraro
Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.
Jason Anderson
As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.
Is this a free webinar?
Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.
What if I register but can’t make it?
No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.
Will it be recorded?
Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.
Can I ask questions?
Of course! There will be a Q&A session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.
