Unlocking Operational Efficiency

Revolutionising Accounts Receivable & Customer Service with AI-Powered Solutions
March 11, 2025 | 10:00 a.m. HKT (UTC+8) | 60 Minutes

Save my seat

class="">Form Header

Form description, sit amet, consectetur et nisl adipiscing elit.

class="text-center w-100">[Form Here]

Why attend this webinar?

In today's fast-paced business environment, automation in financial and customer service processes has become essential for organisations striving to reduce manual errors and enhance operational efficiency. This webinar explores how AI-powered order-to-cash solutions can transform accounts receivable and customer service processes, reducing manual errors, improving cash flow management, driving efficiency, managing customer requests, orders and claims.

Learn from experts how adopting Esker’s innovative AI-powered solution can empower your organisation to achieve greater accuracy, enhance cash flow visibility, elevate efficiency and achieve customer satisfaction.

Key Takeaways:

  • The growing role of automation in financial operations.
  • How AI-powered solutions improve efficiency and reduce manual errors.
  • Insights into leveraging technology to enhance accounts receivable and customer service management.

Join us to unlock the full potential of your financial and customer service operations!


Download the eBook

[Form Here]

Title of video section

Form Header

Form description, sit amet, consectetur et nisl adipiscing elit.

[Form Here]


“The discipline that Esker drives in the credit and collections process is phenomenal. In my 20-plus years, it's the best product I've ever used based on its simplicity and ease of navigating.”
Global Director of Financial Services | Trek Bicycle

Right column

Dicta nihil aliquam voluptate, error dolore, molestiae porro unde magnam consequatur modi doloribus omnis perspiciatis itaque. Amet maxime consequuntur, pariatur laborum libero ipsum unde, fugiat eveniet tempora esse aut ut ab. Tempora aut, suscipit voluptate corporis, reprehenderit dignissimos eum accusamus autem totam exercitationem ut nihil.

Form Header

Form description, sit amet, consectetur et nisl adipiscing elit.

[Form Here]

Bottom content area. Lorem ipsum dolor sit amet, consectetur adipisicing elit. Nostrum inventore magni facilis suscipit odit unde rerum temporibus nesciunt illo tenetur.

AGENDA

10:00 AM – Welcome & Introduction

  • A brief overview of the session's objectives and the transformative potential of AI in AR and CS processes.

10:05 AM – Key Finance Challenges in 2025 & How Automation Solves Them

Speaker: Taphy Chang, Business Development Associate Director, Esker Asia

  • Discussion on anticipated finance challenges in 2025 and the role of AI-driven automation in addressing them.
  • How the challenges could be solved with Esker AI-powered solutions:
    • Smart Document Processing
    • Anomaly Detection
    • Predictive Insights operational bottlenecks
    • Streamlined Collaboration

10:20 AM – Real World Success Stories: Transformations by Fujifilm & Heineken

Speaker: Taphy Chang, Business Development Associate Director, Esker Asia

  • Case studies highlighting how Fujifilm and Heineken leveraged Esker's AI-powered solutions to:
    • Overcome manual process challenges.
    • Achieve measurable improvements in cash flow management.
    • Enhance customer service response times.

10:35 AM – Implementation Insights: Transforming AR & Customer Service with AI

Speaker: Kim Shih Solution Advisor, Presales, Esker Asia

  • Demonstration on the implementation journey of Esker's AI-powered solutions, focusing on:
    • Accelerating cash collection and streamlining bank reconciliation processes.
    • Reducing manual effort in managing disputes and improving collection efficiency.
    • Improving response times and order processing with AI-powered automation.

10:50 AM – Live Q&A Session

  • Opportunity for attendees to ask questions and gain insights from the speakers.

Exclusive Offer for Attendees!

Register and attend to receive a complimentary consultation, including:

  • Assessing your current AR & CS processes 
  • Creating a tailored implementation roadmap 
  • Understanding cost savings & ROI potential 

Form Header

Form description, sit amet, consectetur et nisl adipiscing elit.

[Form Here]

Trusted by 2,500+ Businesses Worldwide





About Esker


Esker is a worldwide leader in cloud-based document process automation software, helping organisations of all sizes increase efficiency and deliver added value to their O2C and S2P business processes.

Since 1985, Esker has helped companies in their efforts to digitally transform business communications, with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.

Form Header

Form description, sit amet, consectetur et nisl adipiscing elit.

[Form Here]

Download the eBook

[Form Here]

Reserve your spot today

Revolutionising Accounts Receivable & Customer Service
with AI-Powered Solutions
Tuesday, March 11 | 10:00 a.m. HKT (UTC+8) | 60 Minutes

About the hosts




Taphy Chang
Associate Director 
Business Development 
Esker Hong Kong



Kim Shih
Solution Advisor
Presales
Esker Hong Kong
Adrian Posteraro
C-SAT Partners

Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.

Jason Anderson
Esker, Inc.

As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.

Adrian Posteraro
C-SAT Partners

Adrian Posteraro is the former Director of Global Customer Support & Satisfaction at MEDRAD Inc. — a two-time winner of the Malcolm Baldrige National Quality Award.

Jason Anderson
Esker, Inc.

As a Business Development Manager at Esker for 10+ years, Jason Anderson is dedicated to helping customers gain greater return on their ERP investment through document process automation.

Is this a free webinar?

Yes. Anyone who wishes to attend this webinar can do so absolutely free of charge.

What if I register but can’t make it?

No worries. Since a recording will be emailed to all attendees after the presentation concludes, we encourage people to register even if they can’t attend live.

Will it be recorded?

Yes. Not only will this webinar be recorded for your convenience, the presentation will also be emailed to attendees once it is finished.

Can I ask questions?

Of course! There will be a Q&A session featured at the end of the webinar, but attendees are welcome to submit questions at any time during the presentation.